Application submitted

Temporary Complaints Handler

  • £8.50 per hour
  • Folkestone, Kent
  • Red Eagle Ltd
Apply

Red Eagle Recruitment (AGY) is looking to recruit a Complaints Handler for our client based in Folkestone.

They are looking for a confident, self-motivated team player with a passion for providing customer service to join their team.

Duties will include:

• Answering calls and replying to emails

• Checking the status of customers queries

• Updating the database

• Ensuring the highest level of customer service is held at all times

• Assisting customers with any queries and complaint they may have

Skills required:

• Finds it easy to relate to other people and build rapport

• Strives to achieve goals and embraces working towards Key Performance Indicators

• Confident about self, skills and abilities

• Strong sense of pride in doing things well

• Willing to adapt approach to deliver excellent customer service

• Strong caring nature and desire to help others.

Working hours are 37.5 per week, Monday to Friday 9am to 5.30pm.

This is a temporary assignment expected to run for 6 weeks, paying £8.50 per hour.

To find out more and to be considered for the position, please apply via your CV.

  • Advertiser: Agency
  • Posted on: 12/11/2018 16:41
  • Reference: VR-TCH-01