Service Planner

Tonbridge

£20K-£25K



Hours: Hours rotate weekly between the following shifts: 8am - 4pm & 9am - 5pm



A great opportunity has risen for an experienced scheduler to join my client on a full time permanent basis managing 9 Engineers across the north of England, planning their diaries in the most efficient way.



Duties include:

* Managing 9 Engineers across the north of England
* Schedule and organise all work which is raised by the sales team
* Liaising with customer on date requirements
* Providing teams with correct and relevant information to complete their jobs
* Responsible for customer portals and websites
* Accepting, progressing, invoicing and updating various work orders
* Using an in house system to plan/ prioritise engineer's workloads
* Assisting and solving any issues on site and contacting customers to ensure they can complete the work
* Inputting and processing weekly and monthly expenses and timesheets
* Responsible for organising 1-2-1 meetings and audits
* Liaising with new and existing customers to organise any work and update them on any changes to the work
* Various other ad-hoc duties as required



The right candidate will have/ be:

* Previous experience in a similar position
* Highly organised and pro-active
* Strong geographical knowledge, particularly of the north of England
* Great communication skills with the ability to build relationships
* The ability to manage your own workload and manage multiple changing priorities
* The ability to work under pressure and to deadlines
* A flexible approach to work
* The ability to problem solve
* A good sense of humour!



You will be working closely with a team of engineers, customers, internal teams and the Head of UK Sales so strong interpersonal skills are an absolute must. Our client is an innovative and market leading organisation where hard work is recognised.



If you feel you meet the above criteria please apply for immediate consideration!



This role is being handled by Emily Powell, Head of Business Support for Pearson Whiffin Recruitment.