Claims Administrator

Salary: £16,500-- £18000 per annum depending on expereince

Hours: 40 hours per week

Monday and Tuesday, 8 -5, 9 - 6 and 11-8

Wednesday, Thursday and Friday 8 - 5 (alternate weeks)



This is a great role for a good administrator

The role of the Claims Administrator is to support members of the claims team by providing general administrative support such as distributing correspondence, entering data into the computer database and organising and maintaining files. In addition, answering phones, taking and distributing messages, as well as providing customers with information as requested.



Role Responsibilities

* To open and sort the daily post
* Scanning customer documents on to Magenta
* Data entry of new claims onto system
* Match existing post including emails and faxes
* Contacting customers to requesting additional information
* Dispatch claim forms
* Respond to customer's requests for claim forms
* Filing and archiving of claim files
* Upkeep of diary system
* Produce and dispatch correspondence reminding customers that a reply is required
* Responding to customer emails and recording on the system
* Scanning invoices



Personal Qualities & Key Skills

* Ability to apply excellent administrative skills to perform routine duties
* Concise written and oral communication skills
* Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, Access, PowerPoint, etc.)
* Effective organisational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.