Wellness Coach

Hours: 40 Hours per week as per a rota

Salary: £17,000 to £19,000 dependant on experience

Responsible to: Site Manager

As part of SOLL Leisure’s Fitness Team, the Wellness Coach will be responsible, in consultation with Duty Manager’s/Site Manager, for the day to day operation of the gymnasium facility, including member journey, personal programme design, member engagement and equipment maintenance. In addition the post-holder will be expected to:

Ensure that a high level of customer service is adhered to at all times to assist membership retention;

Ensure that all-necessary maintenance, and daily cleaning of equipment is carried out as instructed by the line manager;

Participate in the development, and execution of promotional activities (i.e. Gym competitions) for members.

Assist in awareness and outreach activities where requested.

Carry out group and individual inductions on the fitness equipment as and when required. To write programmes that deliver the needs of our users;

Bring forward proposals, and suggestions for improvements and innovations;

To integrate with the other Site activities, if possible assisting with responsibilities to ensure the quality of service provided throughout the site is to the expectations of our customers.

To undertake any other duties as reasonably required.

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*PERSON SPECIFICATION

Essential Requirements

Professional qualification: YMCA/ Premier Fitness or equivalent Minimum level 2

Ability and willingness to assist with attainment of sales targets

Committed to providing a high quality service

A personal interest and involvement in sport

Good level of interpersonal, and communication skills

Be highly motivated and a self-starter/ able to work on own initiative

Ability to work flexible hours

Commitment to own personal development

Desirable Requirements

Possess a relevant aerobics qualification

Experience of a fitness testing

Experience of working within a gym environment

Personal Qualities

Customer Focused

Team oriented

Problem solving

Brand aware

Ability to take ownership of cleanliness of the gym and surrounding areas

Able to communicate with people from different backgrounds and needs