If you have previously applied for this role, please do feel free to reapply as there was an issue with the email that the applications came through to.

An exciting opportunity to play a key role in the growth of an ambitious organisation that supports Recruitment agencies and allows them to grow. Joining the operations team and working closely with the head of operations and our clients, you will have the opportunity to become an integral part of the team and impact and affect the growth strategy.

Main tasks

Being a point of contact for specific clients: Answering incoming calls as well as email messages, queries etc and resolve any issues.
Manage the correspondence between Operations and their clients
Maintaining department records, including spreadsheets and our online client portal that track all client, agencies and contractor activity
Onboarding contractors, agencies and clients to our service
Speaking to potential clients, introducing and explaining the service, setting appointments with prospects and clients
Proactive communication with clients
Willingness to provide advice and support to other staff and general Sales office duties
Target research on key customers and market segments. Eg Research that supports the team, such as performing Internet searches for potential clients and gathering information that could be useful to the sales team when pitching a product or service
Be instrumental in providing new ideas around sourcing potential leads
Build prospect lists and assist in development of the sales pipeline, identifying new sales leads
Qualifications and Skills
Recruitment experience preferable
Excellent customer care skills and experience
Excellent time management
Good numeracy and IT skills, particularly spreadsheets and databases
The ability to plan and organise work schedules, prioritise and delegate when needed
A calm, level-headed approach ensuring accuracy even under pressure
Personal Attributes
Positive, personable and friendly
Strong work ethic (get the job done, not I finish in half an hour!)
Sales focused and commercially minded
Team player
Practical and pragmatic
An interest in sales and desire to play a key role in a supporting sales function
Talented, organised and enthusiastic
business
Thrive in a busy working environment
Able to manage multiple projects and prioritise
Complete tasks and projects
Strong orientation towards sales and customer service/account management/video
An eagerness to learn and contribute to the wider goals of the sales team
Good analytical thinking with the ability to interpret data and spot opportunities