Agresso Consultant - remote
Your new company
A market leader in their field.
Your new role
Responding to support calls escalated from service desk and operational area's
Maintenance of up to date call and problem records in the appropriate service management system
Communication of problem status or resolution to the end user / customer help desks as required
Respond to change requests, this includes carrying out initial impact assessment, making configuration changes and co-ordination of testing.
Supporting bespoke configuration developments
Carry out detailed design within functional areas to ensure that the design follows the functional area design principles and will not negatively impact existing configuration
Ensure documentation is maintained in the appropriate repository.
Document and deliver configuration changes in line with the SSC change control policy.
What you'll need to succeed
Multiple Agresso ERP implementations in a Consulting role (may include experience with other ERP solutions)
In-depth software knowledge of Finance, Purchasing or Expenses
Working in a live support environment to produce a product or service within specified timeframes and budget constraints
Specifying and delivering template solutions within a shared services environment
High level consulting skills and demonstrative experience in building deep customer relationships
Ability to interpret client business requirements to build a transformative business solution
Ability to interpret/adapt solutions or approaches when formulating responses to issues or concerns.
Experience in Business Process Analysis & Design
Knowledge of business intelligence and reporting tools
What you'll get in return
A salary of £40,000 to £70,000 (depending on experience).
Remote working role.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.