HR GO Recruitment are proud to be assisting a worldwide, highly reputable firm in their search for a Customs Clearance Operator. This organisation have been established for over 30 years and in that time they have created and maintained long-lasting working relationships with clients from across the globe. They are seeking someone who shares their passion for growth as well as personal development within the firm. As a Customs Clearance Operator your focus will be to ensure the smooth transition of data and information from clients onto the CRM systems whilst maintaining efficiency.



Main responsibilities:

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Always ensure confidentiality, ensuring full compliance of Data Protection Act.
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Answering incoming calls, meet and greets visitors and contractors as per company policies/procedures.
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To maintain records in accordance with established policies and procedures and audit guidelines
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Attending and participates in internal meetings where necessary.
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To communicate and cooperate effectively with internal departments.
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Contribute to the maintenance of good housekeeping regimes with documentation.
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To contribute ideas and suggestions to support the continued growth of the company.
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Identifying potential for new business development (where appropriate)
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Interface with HMRC regarding compliance issues as required.
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Keep up to date on Customs Clearance legislation, laws and regulations
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Ensure you follow defined processes in order to ensure customs clearance processes are not hindered by deviances or missed requirements.
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Work closely with existing customers to maintain service levels.

The Candidate:

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It is essential that the successful candidate has 2+ years of customs clearance experience.
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Knowledge of the Datafreight system and how to use it efficiently
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Knowledge of customs regulations with excise and duty is necessary.
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Background within customs clearance and import/export would be advantageous.
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5 GCSEs, at a pass mark, are desirable for this role.
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Connects and works effectively with both external and internal customers.
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Analyses and optimizes processes to improve value proposition to customers
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Intermediate IT skills are needed for this position, as well as an ability to pick things up quickly such as new CRM systems.
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Working knowledge of Microsoft 365, especially Outlook and Teams.
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Must have a high level of accuracy.

The Role:

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This a full-time permanent position, the hours of work are Monday-Friday 9am-5:30pm, with the potential for overtime if desired.
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Salary band is upwards of £25k per annum, highly negotiable depending upon experience.
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Private healthcare is available to all employees upon successful completion of probationary period.
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22 days holiday plus 8 statutory Bank Holiday days

If you are interested or would like more information please contact Luci Lambrou Mackay at luci.lambroumackay@hrgo.co.uk.