Eurotunnel manages, maintains, and operates the Channel Tunnel Fixed Link Concession between Folkestone and p,
France. Opened on 6 May 1994, the Fixed Link is a rolling motorway which transports passenger and commercial freight
vehicles on board Shuttles across the Channel at 140kph, in 35 minutes. It also allows the running of third-party
passenger and rail freight trains. The advantages of the Channel Tunnel are security, reliability, speed, frequency and
respect for the environment.

An innovative rail company and responsible infrastructure manager, Eurotunnel is part of the Getlink group and is a
leading stakeholder in the economies around Kent and Calais, contributing to the dynamism of the regions surrounding
its operations. As a responsible employer, the Getlink Group is committed to providing a working environment that fosters
personal development and fulfilment in order to attract and retain good and qualified staff.

In 2020, thanks to rigorous management and strong commitment from our teams, Getlink delivered a solid operational
and financial performance, in an exceptional context marked by the Covid crisis and Brexit.

Eurotunnel is seeking highly motivated Customer Service Agents to work during the busy summer period on our
Passenger Service. The Customer Service Agents work on a 24/7 shift basis within the Customer Services Division,
delivering excellent customer service to passengers on our services.

This position must provide excellent customer service in a warm and welcoming manner, both as the first point of contact
for customers arriving at the Terminal and when the customers board the train.

This role will interest you if you are passionate about working in a team, committed to offering a high quality of service
for our customers, have excellent communication skills and have previous experience of working in a customer facing
role.

In accordance with the Working Time Regulations Act 1998 these roles are open to individuals aged 18 years and over
at the time of taking up appointment due to shift working being required.

Applicants must qualify to work within the EU and will be required to present appropriate documentation (passport, work
permit). Eurotunnel is committed to equal opportunities.
If you would like to apply for this position, please visit our recruitment page at https://jobs.getlinkgroup.com/recruitment
The advert will close once sufficient applications are received or by midnight 24 May 2021.

The successful candidates must be available to start training from 14 June 2021 and be available to work until
early/mid-September.

Candidates must be available to attend an interview at short notice via TEAMs and attend a medical before they
commence in post.