Administrator Job Purpose An established organisation based in Sevenoaks is seeking a proactive and detail-oriented Administrator to support its busy operations team. The successful candidate will play a vital role in maintaining service delivery standards, supporting both internal teams and external clients, and ensuring accurate system updates and scheduling. Key Responsibilities Deliver a high standard of service for reactive call handling and client support Maintain and update the field service software system accurately and efficiently Provide timely updates to clients regarding job progress and completion Manage the logging and closure of reactive calls across the operations team Support general administrative duties to ensure smooth daily operations Schedule planned maintenance works for in-house staff and subcontractors Coordinate staff holiday and sickness records, arranging cover where necessary Revise existing planned maintenance schedules in line with updated contracts Set up planned maintenance records and schedules for new contracts Monitor and update jo

Administrator Job Purpose An established organisation based in Sevenoaks is seeking a proactive and detail-oriented Administrator to support its busy operations team. The successful candidate will play a vital role in maintaining service delivery standards, supporting both internal teams and external clients, and ensuring accurate system updates and scheduling. Key Responsibilities Deliver

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s rvice. The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints. The customer resolution officer will have the opportunity to make a genuine difference to our customers' experience. * Actively listening to customers' concerns and complaints * Providing prompt and accurate resolutions to customer issues * Documenting all customer interactions and keeping accurate records * Collaborating with other departments to resolve complex customer problems. * Identifying trends and patterns in customer complaints and suggesting improvement strategies * Maintaining a positive and professional attitude at all times

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y u will build up your knowledge of the requirements of each of these accounts, proactively monitoring orders that are sent via courier, providing clients with advice on couriers' use and best delivery methods, quickly resolve delivery queries from clients, as well as implement corrective measures to ensure that duplication is avoided. You'll work closely with the accounts, sales and finance teams internally, keep client information accurate and up to date on the CRM system and contribute to the development of these systems. You will gain a full understanding of the services that the company can provide and leverage that knowledge to discuss products with customers. What you'll need to succe

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y