CXK Limited

We are looking for Trainee Virtual Careers Advisers to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week). To apply for this role, no direct experience is necessary, although experience of working in a contact centre or customer service environment is desirable Full training and support will be provided. Main Responsibilities: - Respond effectively to telephone calls, and emails/web-chat enquiries in a timely fashion, ensuring that the National Careers Service is fully explained, and customers are supported to a high standard. - To obtain and verify client information and eligibility, ensuring all administrative processes are accurately completed in accordance with policy and procedure. - Deliver clear and unbiased first-line information and advice to customers, including information about the service in their local area, and access to appointments. - Accurately assess the need for and deliver or arrange a full careers informat

We are looking for Trainee Virtual Careers Advisers to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week). To apply for this role, no direct experience is necessary, although experience of working in a contact centre or customer service environment is desirable

Are you a qualified Careers Adviser looking for a new challenge? If so, we would love to hear from you! We are currently looking to recruit an enthusiastic, highly motivated, client centered individual to join our Virtual Careers Adviser team, based in our contact centre in Ashford (hybrid working will also be considered with min. 2 days in Ashford per week). We are looking for someone w o is confident communicating with others and identifying customer needs. You will also need to hold an IAG qualification at Level 4 or above. Experience of working in a contact centre/customer service environment is desirable but not essential as training will be given. Main Responsibilities - Respond effectively to telephone calls, and emails/web-chat enquiries in a timely fashion, ensuring that the National Careers Service is fully explained, and customers are supported to a high standard. - To obtain and verify client information and eligibility, ensuring all administrative processes are accurately completed in accordance with policy and procedure. - Deliver clear and unbia

Are you a qualified Careers Adviser looking for a new challenge? If so, we would love to hear from you! We are currently looking to recruit an enthusiastic, highly motivated, client centered individual to join our Virtual Careers Adviser team, based in our contact centre in Ashford (hybrid working will also be considered with min. 2 days in Ashford per week). We are looking for someone w

Are you passionate about supporting individuals to turn their life around? We are actively recruiting for full-time Settling-In Facilitators who will play a vital role in helping individuals at the start of their prison journey to settle into prison life. If you have a background in the male prison environment and a strong desire to make a positive impact, we would love to hear from you. Liv d experience is desirable but not essential. As a Settling-In Facilitator, your primary responsibility will be to deliver high-quality emotional resilience training sessions to prisoners. Additionally, you will play a crucial role in training and collaborating with peer mentors to provide ongoing support during the initial stages of an individual’s prison experience. We understand the importance of your own development, and to support you in becoming a skilled Facilitator, we offer comprehensive training, including opportunities to attain recognised qualifications. Don’t miss this chance to embrace a flexible, professional, and friendly work environment where your contributions a

Are you passionate about supporting individuals to turn their life around? We are actively recruiting for full-time Settling-In Facilitators who will play a vital role in helping individuals at the start of their prison journey to settle into prison life. If you have a background in the male prison environment and a strong desire to make a positive impact, we would love to hear from you. Liv

Location: Home-based with occasional travel to Ashford, Kent Contract: Permanent, Part-Time (up to 18 hours per week) Are you passionate about supporting a team of people who help individuals turn their life around? Do you enjoy interacting with individuals and working as part of a team in a fast-paced environment? If so, we’d love to hear from you! The National Careers Service provides fre , professional careers information, advice and guidance to help individuals move forward with their careers and is delivered by CXK across the south-east region. We are looking for highly motivated, target driven individuals with strong communication skills together with previous contact centre and/or customer service experience. Strong IT skills, including experience of databases is essential. This is a flexible home-based opportunity, however, candidates will be required to attend meetings in Ashford, Kent when required. Shifts are available on weekdays until 8pm and between 10am and 5pm on Saturdays. They can be flexible within these time periods. Main Responsibilities: - H

Location: Home-based with occasional travel to Ashford, Kent Contract: Permanent, Part-Time (up to 18 hours per week) Are you passionate about supporting a team of people who help individuals turn their life around? Do you enjoy interacting with individuals and working as part of a team in a fast-paced environment? If so, we’d love to hear from you! The National Careers Service provides fre