Service Administrator

Mid Kent

£22K - 225K


Our distinguished and successful client based in Mid Kent is looking for an experienced Service Administrator to join their thriving, inclusive and fast paced, Service team.



With state of the art facilities and phenomenal benefits including employee discount and a free lunch, it is a no brainer if you have the necessary experience.



The ideal candidate will have full administrative experience within a high-end company and must have excellent levels of attention to detail and accuracy whilst working to high standards.



Duties will include:

* Provides administrative support on across various departments
* Actively monitors and progresses service jobs through the system with a high level of accuracy in accordance with targets and guidelines
* Manages customers proceeds and returns providing expert service
* Working closely with the estimating team to provide administrative support including the accurate entry of data and resending any customer quotations
* Oversee customer invoices ensuring price matches to quotations and parts issued, and actively sending all dispatch reminders daily
* Accurately updating inhouse CRM entering customer records and products data
* Processing customer confirmations to ensure demand is met and sending all payment reminders
* Continuously identifies opportunities for internal process improvements



The right candidate will have/ be:

* Previous customer service/ administrative experience within a company selling high end products - ideal
* Technical experience is advantageous
* Experience providing first rate communications skills, both verbal and written
* #High levels of accuracy and attention to detail
* Experience of working within strict standard operating procedures
* Strong knowledge of MS Office Applications and the use of various CRM
* Passionate about customer service
* Educated to high A Level standard



This role would suit a reliable individual who wants to develop their skills within a high-end luxury brand. This Service Administrator role is a great opportunity for those are looking for the next step in their career.



If you believe you meet the above criteria please apply for immediate consideration!

This role is being handled by Emily Powell, Head of Business Support at Pearson Whiffin Recruitment.

Not quite the right role but still looking?



Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!