I am working with a technology company based in Maidstone who are looking for a French speaking customer service advisor to join their client services team to cover a 12 month mat cover.

The French speaking customer service trainee will join a well established hard working multi lingual team.

The day to day duties of the French speaking Customer Service Trainee will include:

Verify customer identity for their online accounts across the UK and Europe
Act as contact for any customer service issues, escalating when needed
Use in house systems to track/log info
Resolve customer errors on names etc to ensure companies are secure


What’s needed skills/experience for the French speaking Customer Service Trainee:

Excellent communication skills both verbal and written in French and English is essential
Good attitude to learn and develop
Good problem solver
Work well alone and within a team
Customer service experience is preferred


Extras/info you need to know about the French Speaking Customer Service trainee:

All training is provided
Growth and development opportunities
Starting salary £20500
Hybrid working 2/3 days in office (Maidstone based)
Due to the trusted nature of our business, you will be required to undertake identity and background checks, including criminal record checks and qualifications.
Profitability scheme
Group income protection
Health & Life insurance
Initially this role will be a 12 month ftc to cover maternity however a possibility for it to go permanent.