We are working with a leading Facilities Management and Maintenance business based in Wrotham.

Due to ongoing success, they are currently seeking a fluent French & Dutch Helpdesk Coordinator to join their team on a full-time permanent basis to support their European business.

The Helpdesk Coordinator will provide high-quality internal support and customer service, as well as carry out day-to-day administrative tasks to a high standard.


Responsibilities will include:

* Deal with all service requests (via phone and email) for maintenance/fit out works and schedule these with European partners

* Be the first point of contact for client queries

* Manage work flow for contracts in France and the Netherlands on an in-house system

* Support the European team with any ad-hoc administration

The ideal candidate will be able to demonstrate:

● Excellent administrative, organisational, and resource management skills

● Previous customer service/helpdesk experience in a maintenance/repairs environment

● Excellent written and oral communication skills with fluency in French and Dutch

● Excellent IT skills including Microsoft Office

● A good team player with a high level of interpersonal skills

This is a fantastic opportunity to join an established business with a growing European presence that can offer ongoing career progression.

Benefits include:

25 days annual leave plus bank holidays, then an additional day at 3 years, another at 5 years, another at 10 years and 2 more at 15 years
Pension employers contribution 3%, employees 5%
Private Healthcare

Hours for this role are Monday to Friday 8am-5pm.

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KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...