Not logged in to Jobsinsoutheast.com?
Login with your social media account
Log in with GoogleOr click here for our login page
Application Form
Head of Customer Care
£c: 55-65000 + benefits
Tunbridge Wells, Kent
Recruitment Solutions South East Ltd
Head of Customer Care
*Hot New Permanent Role – Based in central Tunbridge Wells!*
Are you based within reasonable commute to T Wells town centre, seeking your next leadership/management/’head of’ role within customer service delivery?
… passionate for customer experience, and hoping for a role combining hands-on escalated customer management, with strategic leadership and direction of a growing team?
… hoping to join an employer recognised for employee wellbeing and retention, who will value your ideas and input?
If yes… then apply now to avoid missing out!
Perhaps you’ve been a Service Delivery Manager, Head of Customer Services, Manager or similar… this could suit you!
Chance to join a fabulous company and employer – award winning in their sector, with an outstanding reputation for employees!
Dynamic and interesting role – working with Directors, owning the management and leadership of a busy team, where you will be involved both with hands-on customer servicing as well as :
- leading and motivating a team,
- owning workflows and allocating workload,
- training, coaching and people development,
- management information analysis and reporting,
- working cross functionally on projects and process analysis/improvement
- recruitment and selection,
- strategies such as incentive setting, industry events,
-and more~!
Experience in ecommerce is not essential… could suit someone who’s worked B2B or B2C (or both!); in any sector! Ideally, you will have managed an office based Customer Care / Administrative team…
Applicants should have management experience and be based within reasonable commute to T Wells,!
Monday – Friday 9-5 role; could be a great chance to get away from shift-working!
Amazing office environment – could be a great role to move away from a call centre!
Salary with experience £55-65000 + benefits (inc. free parking!)
Apply with your CV for consideration, or better, call Miles Dutton on 01892 540054 to discuss!
Contact Details
Cover Letter
Use this space to outline your skills, experience and reason for applying.