Quality Assurance Manager
Rochester | Monday to Friday 8.30 am - 5.00 pm | £34,000 - £40,000pa

KHR is partnering with a distinguished manufacturer on the hunt for a highly efficient and hands-on quality assurance professional looking to step up into the role of QA Manager.

This is a fantastic opportunity to join one of the fastest-growing businesses in Kent who are passionate about their employees, products and customers.

Position Overview

As the Quality Assurance Manager, you will play a crucial role in supporting the business in achieving right-first-time (RFT) manufacturing, driving continuous improvement, and minimising wastage and downtime. You will work closely with the Head of Quality to build and maintain robust Quality Management Systems and ensure the highest standards of quality and hygiene are maintained throughout the production process.

Responsibilities

- Support the business in achieving the right first-time (RFT) manufacturing, continuous improvement, and minimising wastage and downtime
- Build and maintain Quality Management Systems alongside the Head of Quality
- Address daily quality and hygiene issues within the factory and implement effective resolutions
- Manage the Quality and Hygiene teams, providing coaching, development, appraisals, and disciplinary support
- Control non-conformance reports (NCRs) and root cause analyses (RCAs), following up on actions
- Ensure positive release of all products and maintain up-to-date equipment calibration records
- Conduct annual validations, and internal audits, and compile reports
- Manage supplier approval process and maintain relevant documentation
- Conduct shelf-life testing, traceability audits, and assist with handling customer complaints
- Train staff on QMS procedures, one-point lessons, and quality workshops
- Ensure appropriate control of hold stock and conduct trending and analysis of GMP, NCRs, complaints, and foreign bodies
- Prepare monthly quality dashboard and assist the Head of Quality with external audits
- Support the Hygiene team and provide cover for the Head of Quality during absences


Candidate Profile

- Previous QA experience or experience in a similar role within a food manufacturing environment
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Excellent people management skills
- Experience with BRC and advanced food hygiene training
- Advanced literacy, numeracy, and IT skills
- A degree in food science or related discipline is desirable but not essential

Benefits

- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews

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KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...