Supporting the Financial Controller with the maintenance of the financial records of Wisdom Hospice Support, which operates a
chain of charity retail shops in Medway and Swale. You will
provide essential cover and maintaining financial continuity on
day-to-day ledger tasks during the Financial Controller's annual
leave.

Wisdom Hospice Support is the thriving trading subsidiary of the Wisdom Hospice Charity.

Thanks to the brilliant success and expansion of our 5 local high-street charity shops, we are generating more revenue than ever to fund crucial care in our community.

Financial Accuracy & Detail (The "Numbers" Side)

• Daily Reconciliations: Match daily shop sales from our Kudos
EPOS system against bank statements, quickly investigating
any digital or cash variances.

• Audit Reviews: Conduct weekly financial audit reviews by
branch to keep our shop finances sharp and accurate.

• E-Commerce Tracking: Track and verify online trading revenue
from growing platforms like eBay and Ziffit, matching data back
to Kudos.

• Ledger & Expenses: Process purchase invoices accurately in
Xero, prepare monthly supplier bank payment runs, and
categorise staff expenses/corporate credit cards.

• Month & Year End: Assist with month-end and year-end close
procedures, including preparing journal entries.


Collaboration, Impact & Growth (The "People" & "Dynamic" Side)

• Trusted Deputy: Maintain financial continuity by confidently
covering for the Financial Controller during periods of leave.
• Retail Team Support: Act as a helpful, approachable point of
contact for our Shop Managers regarding financial queries and
cash processes.
• Gift Aid Champion: Support the preparation of monthly Gift Aid
claims and distribute annual Gift Aid statements to our generous
donors.
• Operations Coordination: Manage utility contracts and co-
ordinate timely meter readings across our retail premises.
• Strategic Growth: Contribute valuable data to the annual
budgeting process, with opportunities to expand into broader
data collection and business intelligence analysis to drive
strategic retail insights.

SKILLS, EXPERIENCE AND ATTRIBUTES

We are looking for someone who brings a balance of technical competence and a warm, collaborative spirit:
• Detail-Oriented: You possess a high degree of accuracy and
love bringing order to data.
• A Natural Communicator: You have excellent people skills, high
standards of spoken/written English, and the ability to explain
financial matters clearly to non finance colleagues.
• Tech Savvy: Strong Microsoft Excel skills are essential. -
Experience with Xero and EPOS systems is highly preferred
(though we will gladly train the right person).
• Proactive & Adaptable: You are a quick learner, comfortable
using your initiative, and happy to get stuck into whatever needs doing to support the charity's aims.

• Qualifications: AAT Level 2 is an advantage, but we place equal
value on solid, practical experience in a similar finance role.
• Values-Driven: You understand the sensitive nature of hospice
work and share our commitment to compassion and community.
• Mobile: A current valid driving licence and use of your own car is required to occasionally connect with our local shops.

To support this exciting growth, we are looking for a dynamic, proactive Finance Administrator. This is a pivotal role working side-by-side with our Financial Controller.

You won't just be crunching numbers; you will be a vital bridge between finance and our energetic Retail Team, helping to ensure our shops run seamlessly. If you have an eagle eye
for detail, a passion for process, and excellent people skills, you’ll fit right into our supportive work family.