Inbound Sales Advisor

  • £10.26 per hour + bonus
  • Chatham, Kent
  • Reed Specialist Recruitment

INBOUND SALES ADVISOR ROLE AVAILABLE ON THE 12TH APRIL IN CHATHAM

Minimal experience required

This role is an ongoing temporary assignment with no official end date

Monday – Friday 9am – 5:30pm

1 in 2 Saturdays 9am – 1pm (you will get half a day in lieu during the week to compensate)

37.5 hours a week

£10.26 per hour + Bonus

Chatham station is a 5 minute walk away

If you drive you will need to pay for parking as it is in Chatham town centre

The Job:

- You will be first point of contact for all inbound calls and live chat channels. Subscribers will be calling in to request a cancellation and it will be your job to turn that around and retain the customer. By successfully doing you will gain bonus.

- Questioning techniques will often be used to recognise customer needs and objections.

- Building that rapport with the customer in a short space of time is important so you can match the appropriate product that best suits their likes, lifestyle and readership.

- You will be set KPI’s that you will aim to achieve and you will have a bonus structure in place to give you that incentive everyone needs.

- Usage of CRM systems and making sure you are always up to date on product and pricing knowledge when needed.

Essential requirements:

- Professional manner

- Good written and verbal communication

- Resourceful and adaptable

- Tenacious

- Persuasive

A full training package is provided to new starters

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