*** Brand New Opportunity ***

Are you looking for your next career challenge within insurance claims?

Do you want to work with a company who take pride in their track record of excellent staff training and development; as well as industry-leading client satisfaction ratings?

Will you enjoy a claims management role; handling a varied commercial caseload from initial notification to completion? With training provided as needed.


Then this could be the ideal opportunity for you! Apply now for consideration in confidence, or contact me (Miles Dutton) to find out more.


This is a fantastic & rare opportunity to join an award winning claims team and work as part of a highly successful, renowned insurance company.
Founded over 25 years ago, this business are well established across the South East and London; and are particularly highly thought-of within several commercial niches; priding themselves on their approach: applying customer care, insurer relationship management, technical claims expertise, and efficient case management; to reach positive outcomes.
Due to an internal promotion, the business are looking to hire a proficient commercial claims handler to join one of their leading teams and will provide ongoing support toward industry qualifications (eg. both Cert Cii and Dip Cii).

Fun, busy working environment - great offices based near to West Malling (must drive)- could be a great next step to move out of a call centre environment, into a more personalised, ‘family feel’ team

Also could suit someone feeling trapped by a ' glass ceiling ' in their present role- as this business aim to offer all staff excellent career development prospects.

Day to day in the role – you will take the lead on managing a caseload of commercial claims, focusing on delivering an outstanding service to clients across the process.
This involves: using the system to register notification, request and gather documentation from clients, 3rd parties, witnesses and insurers; research policy information and provide advice to clients on the best courses of action, notifications and be a point of contact for insurers, policyholders and brokers throughout the claim process.

Salary up to £27,000 + free parking at the offices
25 day holiday + BH.

Flexible remote working scheme up to 4 days remote-working per week;

If you are interested, and,,,
- able to access West Malling
- have technical commercial insurance knowledge preferably with experience handling commercial claims
- Enjoy managing customer journeys, delivering positive results and seeing processes through to completion….

Then apply now for consideration! Or contact me - Miles Dutton on 01892 540054 – with any questions or queries.