Long-established small firm of Chartered Accountants near Dartford is recruiting for this full-time role to work flexibly and enthusiastically at our offices, covering a range of responsibilities. We are a hardworking, close knit, and fun team of ten providing Accountancy, Tax, and Business Advisory services for 300+ clients. We will provide training, as necessary.

The role includes, but is not limited to:
• Responsibility for regular client invoicing, learning our time recording and monitoring systems, running the function, and dealing with all
aspects through to credit control.
• Responsibility for all filing and archiving including monitoring GDPR requirements and taking action as necessary.
• Responsibility for our secure online portal, uploading and downloading documents, monitoring approval responses, and following up.
• Meeting and greeting clients, answering the ‘phone, dealing with post, preparing letters and emails, liaising with clients, HMR&C and
other professionals to make arrangements etc. and, handling all aspects of general office organisation.
• Liaising with clients autonomously to obtain records and responses to queries in good time to meet deadlines.
• Manage new client onboarding processes to ensure full compliance and an excellent client experience, including handling anti-money
laundering procedures, government gateway set-up and integration with all internal systems.
• Assist with fee-earning data processing for clients on a regular basis.
• Training and supervising an assistant as and when necessary.

Candidates must -
• be proficient with Office 365, including good Excel, and excellent Word skills;
• have previous office administration experience, ideally in a professional services environment, and be able to write professionally worded
correspondence;
• have excellent customer care skills and understanding;
• enjoy working in a support role, being naturally well organised with a great memory and attention to detail; and
• be calm, reliable and team goal driven; flexible to support the business’ needs.

Written applications should set out academic achievements, relevant experience and personal skills and attributes considered useful.