Job Title: Call Centre Trainer

Location: Ashford

Salary: £28k - £30k

Hours: 40 hours per week. The Call Centre is open between the hours of Monday - Friday, 8am-9pm and weekends Saturday and Sunday 9am-8pm. Your hours will depend on the training programme you design and the induction of new day time/evening/weekend Call Centre Agents.

Benefits: 24 days annual leave, free parking, cinema vouchers, paid Christmas event in London (we'd love to tell you all about this!)

Culture: A growing company who would love to recruit a positive, energetic, passionate Trainer to join this expanding Call centre.

Responsibilities as a Trainer:

* Successfully designing and delivering all aspects of training within the call centre
* Designing client customer campaign training
* Providing call centre soft skill training, systems, regulatory information
* Conducting refresher sessions and staff development training

Skills & attributes required for this position:

* Previous training experience
* Experience working in a call centre
* Proven track record in design of training modules
* Experience in using technology to develop and deliver innovative learning packages (Microsoft software, leaning platforms and online learning tools

Next steps:

If this sounds like an ideal position for you and you have the experience outlined above, then please apply today.

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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