Customer Care Co-ordinator
  £22000 - £24000 per annum
  Sittingbourne, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are working with a family-owned, well-established company in the Sittingbourne area who are growing and adding to their customer service team. We are seeking candidates with exemplary customer service skills and the ability to reassure and offer first class service at all times.

Responsibilities:

* Personalise welcome calls for new and existing customers
* Liaising with customers and engineers to ensure smooth running of daily operations
* Manage and coordinate Engineer's diaries
* Log customer calls ensuring customer priorities are met
* Maintain and build good relations with both new and existing clients
* Update clients with outcomes following visits from Engineers
* Arrange appointments with clients

Key skills/Experience:

* Good knowledge of Microsoft Office
* Minimum 2 years' experience in customer service role
* Customer focused
* Excellent time management
* Team player

Benefits include £22,000 - £24,000 depending upon experience, 25 days annual leave + bank holidays, parking, a company pension scheme and the opportunity to join a warm, friendly customer service team.

Hours: Monday to Friday 0830 - 1700 with a one hour lunch break.

All CV's in word format.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all Twitter: @nagforjobs


Advertiser: Agency

Reference: J10117

Posted on: 2022-05-19 17:50:43

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Customer Service - Sittingbourne, Kent

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Customer Care Co-ordinator
  £22000 - £24000 per annum
  Sittingbourne, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are working with a family-owned, well-established company in the Sittingbourne area who are growing and adding to their customer service team. We are seeking candidates with exemplary customer service skills and the ability to reassure and offer first class service at all times.

Responsibilities:

* Personalise welcome calls for new and existing customers
* Liaising with customers and engineers to ensure smooth running of daily operations
* Manage and coordinate Engineer's diaries
* Log customer calls ensuring customer priorities are met
* Maintain and build good relations with both new and existing clients
* Update clients with outcomes following visits from Engineers
* Arrange appointments with clients

Key skills/Experience:

* Good knowledge of Microsoft Office
* Minimum 2 years' experience in customer service role
* Customer focused
* Excellent time management
* Team player

Benefits include £22,000 - £24,000 depending upon experience, 25 days annual leave + bank holidays, parking, a company pension scheme and the opportunity to join a warm, friendly customer service team.

Hours: Monday to Friday 0830 - 1700 with a one hour lunch break.

All CV's in word format.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all Twitter: @nagforjobs


Advertiser: Agency

Reference: J10117

Posted on: 2022-05-19 17:50:43

I want to receive the latest job alerts for:

Customer Service jobs in Sittingbourne, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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