Customer Experience Manager
  Negotiable
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Working for a global manufacturing company in the Maidstone area, we are resourcing for a Customer Experience Manager who will hold responsibility for delivering a high-level service experience to customers to achieve the highest customer satisfaction.

You will manage, motivate and develop a multi-functional customer experience team whose duties include business development, order processing and supply chain coordination for the global market, to ensure customer engagement is at the fore (UK and International markets) with high levels of customer and stakeholder engagement and communication



About you

* Minimum 5 years proven experience of managing a successful customer service team
* Demonstrable leadership and motivational skills
* Knowledge of Salesforce or similar CRM system
* Experience of International order processing, shipment and sales along with supply chain experience would be desirable
* Proven management experience in a business development environment preferred
* Reasonable level of commercial or industry experience
* Good organisational skills
* Ability to coach and manage team members
* High attention to detail and strong Excel skills

Benefits

* 25 days holiday plus 8 bank holidays
* Pension
* Free parking

CVs in Word Format to
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs


Advertiser: Agency

Reference: 45040

Posted on: 2023-12-10 17:38:42

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Customer Service - Maidstone, Kent

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Customer Experience Manager
  Negotiable
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Working for a global manufacturing company in the Maidstone area, we are resourcing for a Customer Experience Manager who will hold responsibility for delivering a high-level service experience to customers to achieve the highest customer satisfaction.

You will manage, motivate and develop a multi-functional customer experience team whose duties include business development, order processing and supply chain coordination for the global market, to ensure customer engagement is at the fore (UK and International markets) with high levels of customer and stakeholder engagement and communication



About you

* Minimum 5 years proven experience of managing a successful customer service team
* Demonstrable leadership and motivational skills
* Knowledge of Salesforce or similar CRM system
* Experience of International order processing, shipment and sales along with supply chain experience would be desirable
* Proven management experience in a business development environment preferred
* Reasonable level of commercial or industry experience
* Good organisational skills
* Ability to coach and manage team members
* High attention to detail and strong Excel skills

Benefits

* 25 days holiday plus 8 bank holidays
* Pension
* Free parking

CVs in Word Format to
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs


Advertiser: Agency

Reference: 45040

Posted on: 2023-12-10 17:38:42

I want to receive the latest job alerts for:

Customer Service jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Experience Executive

  Mercury Holidays

  £24,570 plus commission

  Sevenoaks, Kent

Customer Service

  Hays Specialist Recruitment Ltd

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  Canterbury, Kent

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  Jayar Components Ltd

  Salary Negotiable

  Aylesford, Tonbridge and Malling, Kent

Client Services Coordinator

  Recruitment Solutions South East Ltd

  £28-32000 + hybrid working + benefits

  Tunbridge Wells, Kent

Company Sales Representative

  Intumescent Systems Ltd

  T.B.A

  Dover, Kent

Growth Marketing Executive

  Your Travel Corporate

  £30k-£35k

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