Tech Optics is a dynamic, successful and progressive fibre optics company, based in Tonbridge, Kent. We specialise in the manufacture of fibre optic assemblies, the distribution of test & inspection equipment and provision of training in the harsh environment, data and telecommunications markets. Our success is based on customer service encompassing quality, flexibility, responsiveness and technological excellence. The company is ISO 9001:2015 accredited and strongly committed to the highest quality standards.
 
Tech Optics is part of the global Hexatronic Group, headquarters in Gothenburg and is pursuing a strong growth strategy.
 
As part of this expansion Tech Optics is looking to recruit a Technical Sales person to their highly capable team.
 
Role Description
The successful candidate will be the first point of contact for incoming calls, enquiries, and will provide quotations and advice to customers. They will work closely with the Applications Engineering Manager while liaising with the Operations Controller and other departments to ensure targets are met and a high level of customer service is provided.
 
Main responsibilities:
Responding to customer enquiries via phone, e-mail and video conferencing
Producing and following up quotations
Progressing priority orders
Supporting external sales and marketing activities and initiatives
General office administration

Key Skills and Experience
The successful candidate will have the following qualities and experience:-

Essential
A natural customer / commercial focus
The ability to absorb and retain technical information
A confident and professional telephone manner
Strong IT skills (MS Office)
Excellent organisational and communication skills
Good literacy and numeracy
Strong attention to detail

Desirable
Experience of working in a small to medium manufacturing company
Knowledge of ISO 9001 quality systems
Experience of enterprise resource planning (ERP) systems
Knowledge of relevant markets
Experience of Fibre Optics / Optics
Additional language skills

This role is based at Tech Optics offices in Tonbridge, Kent.

A competitive remuneration package will be offered dependent on the applicants skills and experience.
Benefits: include a contributory pension & discretionary performance based bonus.

Tech Optics is an equal opportunity employer. The aim of our policy is to ensure that no job applicant or employee receives less favourable treatment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Our recruitment selection criteria and procedures are frequently reviewed to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities and that no applicant or employee is disadvantaged by provisions, criteria or practices which cannot be shown to be justified.