Administrator

Job Purpose
An established organisation based in Sevenoaks is seeking a proactive and detail-oriented Administrator to support its busy operations team. The successful candidate will play a vital role in maintaining service delivery standards, supporting both internal teams and external clients, and ensuring accurate system updates and scheduling.

Key Responsibilities
Deliver a high standard of service for reactive call handling and client support
Maintain and update the field service software system accurately and efficiently
Provide timely updates to clients regarding job progress and completion
Manage the logging and closure of reactive calls across the operations team
Support general administrative duties to ensure smooth daily operations
Schedule planned maintenance works for in-house staff and subcontractors
Coordinate staff holiday and sickness records, arranging cover where necessary
Revise existing planned maintenance schedules in line with updated contracts
Set up planned maintenance records and schedules for new contracts
Monitor and update job status, including uploading necessary certification
Ensure client compliance systems mirror internal records
Maintain site logbooks, keeping certification documentation current
Foster strong working relationships with both internal teams and clients
Consistently meet or exceed performance KPIs

Skills and Attributes
Strong literacy and numeracy skills
Confident using technology such as Microsoft Office, laptops, and tablets
Excellent interpersonal and communication skills
Fluent in both written and spoken English
Ability to manage a varied workload in a fast-paced environment

Benefits
Lovely offices and location
Near Train Station
Onsite parking
Company Pension
Progression

Apply now for immediate consideration