Reception/Admin – Allied Medical Practice



Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.

We are looking for a friendly and organised Reception/ Admin to join our team at Allied Medical Practice. You will be the first point of contact for patients, ensuring smooth appointment scheduling, handling prescriptions, processing referrals, and supporting administrative tasks.



Key Responsibilities:

Booking, amending, and cancelling patient appointments
Managing prescriptions and referrals
Handling patient enquiries via phone and in person
Processing hospital letters and maintaining accurate records
Supporting general administration tasks


Requirements:

Excellent communication and customer service skills
Strong attention to detail and ability to multitask
Previous experience in a medical setting is desirable but not essential


Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.



Location Allied Medical Practice – School House and Church Surgery

Hours Available 36 hours or 2 x 18 hours

What’s in it for you:-

£12.25 per hour
Additional annual leave above statutory minimum based on service
Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Free membership to our reward and discount platform
Access to Blue Light Card and other NHS Discount Schemes


Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS disclosure and two references.



We celebrate brave ideas and brave people.

careers.ic24.org.uk


We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.