Department: Visitor Experience and Operations
Location: The Historic Dockyard Chatham
Hours: Varied and seasonal – will include weekends and Christmas Eve
Seasonal contract will end 24th December 2025
Salary Range: National Minium Wage
Reports to: Visitor Experience and Operations Manager, Visitor Operations Manager, Duty Managers
Closing date: Wednesday 12th November, 5pm

The Trust reserves the right to close this vacancy early. We encourage interested candidates to apply as soon as possible to avoid missing out on this exciting opportunity.


The Historic Dockyard Chatham, the best preserved of all Georgian dockyards, is the world’s most complete dockyard of the Age of Sail. Today, The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate. A vitally significant historic estate delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.
As a registered charity that employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community. Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work. From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.

Bring festive cheer to one of Kent’s most magical Christmas experiences!

We’re looking for enthusiastic, customer-focused individuals to join our Visitor Experience Team for Mission Christmas at The Historic Dockyard Chatham. You’ll help create an unforgettable festive atmosphere (in costume) bringing the story of Mission Christmas to life for visitors of all ages. This seasonal role runs specifically for the Mission Christmas event dates (29th November – 24th December) with full training provided before the event season begins.

The role:
• Deliver a warm and welcoming experience to every guest.
• Support event operations from queue management and ticket checking to assisting visitors and maintaining festive displays.
• Keep event spaces tidy, safe, and full of Christmas spirit.
• Work closely with colleagues, volunteers, and partners to ensure everything runs smoothly.

About you:
• Friendly, energetic, and proactive with a passion for great customer service.
• Team player who can think on their feet and bring positivity to every shift.
• Flexible availability throughout the festive season.

How to Apply

If you are interested in joining our team and wish to apply for this vacancy, please complete our application form and send it back to us along with a copy of your CV by Wednesday 12th November, 5pm.

Completed application forms can be emailed to recruitment@chdt.org.uk or posted to:

Recruitment
Chatham Historic Dockyard Trust
The Fitted Rigging House
The Historic Dockyard
Chatham
Kent
ME4 4TZ

Please note, due to the volume of applications we receive, we are not able to contact all unsuccessful candidates.

We are an equal opportunities employer and committed to providing our employees with a work environment free from discrimination in which all can develop and thrive.
We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair, and as inclusive as possible for all applicants.