Essential Details
Job Title: Customer Service Administrator
Location: East Grinstead
Salary: £26,800
Start Date: Mid-April (Immediate availability required)
Training: 6 weeks office-based
Working Pattern: Hybrid after training (1 day in office, up to 4 days remote)

Looking for a role where your energy, personality, and people skills truly shine?

This is your chance to step into an exciting Customer Service Administrator position in East Grinstead where no two days are the same and your impact is felt from day one.

Why settle for ordinary when you can be part of something dynamic, fast-paced, and full of opportunity?

In this role, you’ll be right at the centre of the customer experience—supporting enquiries, managing bookings, processing payments, and ensuring every interaction is smooth, positive, and memorable. You’re not just doing a job—you’re creating experiences.

Do you have a passion for travel and the outdoors? Love the idea of helping customers plan and enjoy their own adventures? This role is perfect for someone who enjoys being part of a lifestyle-driven environment.

What will you be doing?

Handling customer enquiries with confidence and professionalism
Managing bookings and ensuring all processes runs seamlessly
Processing payments with accuracy and attention to detail
Coordinating with internal teams such as sales, finance, and insurance
Supporting key administrative processes that keep everything flowing
Spotting opportunities to enhance and elevate the customer journey

Are you someone who thrives on helping others and staying organised? Do you enjoy variety and keeping busy? This could be exactly what you’ve been looking for.

What we’re looking for:
At least 1 year of office-based customer service experience
A confident communicator with a positive attitude
Strong organisational and administrative skills
Someone proactive, reliable, and eager to grow
A natural problem-solver who enjoys making things happen
A genuine interest in travel and the outdoors

What’s in it for you?
£26,800 starting salary with potential progression to £28,000–£30,000+
A structured 6-week training programme to set you up for success
Hybrid working after training – flexibility that works for you
Private healthcare
Company pension
25 days holiday plus bank holidays

A supportive, upbeat team environment where you can truly thrive.

Location: East Grinstead
Start Date: Immediate availability required – roles starting mid-April

So… are you ready to take the next big step in your career?
Ready to join a team where you’re valued, supported, and encouraged to grow?

Apply now – your future starts here.
For any further information required please do not hesitate to contact harry.cheadle@recsol.co.uk