Client Development Executive

We’re looking for an ambitious, proactive Client Engagement Coordinator to join our team and play a key role in driving revenue growth through existing client relationships.
This is a commercially focused role combining account development, consultative sales and client engagement. You’ll build strong relationships with clients, understand their business needs and proactively identify opportunities to upsell, cross-sell and introduce additional products and services.

Key Responsibilities

• Proactively engage with existing clients to identify and generate sales opportunities
• Build relationships with key client contacts and decision-makers
• Lead client review and discovery call to uncover needs, challenges and future requirements
• Identify and qualify upsell, cross-sell and account expansion opportunities
• Use client activity and data to identify potential commercial opportunities
• Conduct proactive outreach through calls, emails and targeted engagement activity
• Develop qualified opportunities and work with the wider sales team to progress them through the pipeline
• Support renewal activity and identify opportunities to increase account value
• Maintain accurate CRM records, pipeline information and sales activity
• Work collaboratively with Sales, New Business and Client Engagement teams to maximise revenue opportunities
• Deliver excellent client service while maintaining a strong commercial and sales focus

What We’re Looking For

• Experience in sales, business development, account management or another commercially focused client-facing role
• Confident communicator with strong questioning, listening and relationship-building skills
• Commercially driven and motivated by generating opportunities and achieving results
• Comfortable with proactive and outbound client engagement
• Able to identify client needs and position appropriate solutions
• Strong organisation, time management and analytical skills
• Good IT skills, including Microsoft Office, Excel and PowerPoint
• Experience with CRM systems is advantageous
• Self-motivated, proactive and able to work independently

Desirable

• B2B sales or business development experience
• Experience with upselling or cross-selling
• Experience working to sales targets or KPIs
• Knowledge of HubSpot
• Understanding of risk management

The Package

• £28,000 - £30,000 per annum, depending on experience
• Fully remote
• Monday to Friday, no weekends

If you’re commercially minded, enjoy building relationships and are motivated by finding opportunities and generating revenue, we’d love to hear from you.

INDCOR

Internal Ref: SL