Our client has a rare opportunity for a permanent Customer Service Advisor to join their successful manufacturing company in East London. The successful applicant will play a crucial role in ensuring customer satisfaction by providing excellent support to clients regarding their products. This position requires in depth product knowledge, technical trouble shooting skills and strong customer co munication abilities to address inquiries, resolve issues and ensure a seamless customer experience. Your role will include, managing and processing sales orders, confirmations, invoices and purchase orders for external dealers, covering equipment and spare parts. Other duties will include: * Providing professional support and maintaining strong working relationships * Investigating and resolving queries * Data entry * Copying, scanning and filing hard documents * Adhering to internal company policies and ISO standards * Assisting with annual stock control * Any other ad hoc duties as and when recurred The ideal candidate will have a wealth of Customer Service skills

Our client has a rare opportunity for a permanent Customer Service Advisor to join their successful manufacturing company in East London. The successful applicant will play a crucial role in ensuring customer satisfaction by providing excellent support to clients regarding their products. This position requires in depth product knowledge, technical trouble shooting skills and strong customer co

Your new company Our Client is looking to add to their Credit control team! Your new role * Manage various debts * Progress debts promptly through recovery cycles * Handle debtor and third-party correspondence via post, email, and phone. * Make proactive calls for debt recovery, process payments, and set up Direct Debits * Trace missing debtors using tracing agencies and systems * Refer cases to Debt Collectors, review their returns, and complete County Court Claims * Recommend and prepare write-offs * Record recovery actions in IT systems * Ensure compliance, regulatory, and audit requirements What you'll need to succeed * Proficient in Microsoft Word, Outlook, and Excel * Adaptable and flexible in a changing environment * Experience in debt recovery and credit control * Strong telephony skills * Team player, willing to assist others when needed * Self-motivated, able to meet targets * Confident and professional in self-management * Produces high-quality, accurate documentation What you'll get in return * 1 day in the office in

Your new company Our Client is looking to add to their Credit control team! Your new role * Manage various debts * Progress debts promptly through recovery cycles * Handle debtor and third-party correspondence via post, email, and phone. * Make proactive calls for debt recovery, process payments, and set up Direct Debits * Trace missing debtors using tracing agencies and systems