Your new company Our Client is looking to add to their Credit control team! Your new role * Manage various debts * Progress debts promptly through recovery cycles * Handle debtor and third-party correspondence via post, email, and phone. * Make proactive calls for debt recovery, process payments, and set up Direct Debits * Trace missing debtors using tracing agencies and systems * Refer cases to Debt Collectors, review their returns, and complete County Court Claims * Recommend and prepare write-offs * Record recovery actions in IT systems * Ensure compliance, regulatory, and audit requirements What you'll need to succeed * Proficient in Microsoft Word, Outlook, and Excel * Adaptable and flexible in a changing environment * Experience in debt recovery and credit control * Strong telephony skills * Team player, willing to assist others when needed * Self-motivated, able to meet targets * Confident and professional in self-management * Produces high-quality, accurate documentation What you'll get in return * 1 day in the office in

Your new company Our Client is looking to add to their Credit control team! Your new role * Manage various debts * Progress debts promptly through recovery cycles * Handle debtor and third-party correspondence via post, email, and phone. * Make proactive calls for debt recovery, process payments, and set up Direct Debits * Trace missing debtors using tracing agencies and systems

Your new company A rare and exciting opportunity is available working for a blue-chip FMCG powerhouse in Hammersmith for a Customer Excellence Manager on a permanent basis. This role sits in a highly successful team and is a key role to manage contact centre outsourced vendor partners, change and project management with a significant number of stakeholder management. The business are known for t eir innovative approach and are focussed on transforming the industry they're in. This role is based in Hammersmith and has hybrid working 2 days a week in the office. Your new role This role sits within the Customer Service Centre for the UK covering the UK market, you will be responsible for the definition and implementation of operational excellence working with the B2C team for the deployment of business as usual activities, but also the development and implementation of management strategy and performance improvements, commercial-actives and projects deployment. You will be responsible for defining a strategy to track vendor performance, key metrics and tracking tools, KPIs and driv

Your new company A rare and exciting opportunity is available working for a blue-chip FMCG powerhouse in Hammersmith for a Customer Excellence Manager on a permanent basis. This role sits in a highly successful team and is a key role to manage contact centre outsourced vendor partners, change and project management with a significant number of stakeholder management. The business are known for t