Your new company An award-winning, UK-based organisation with a long-history of delivering exceptional results. They are highly specialised in what they do and are spending considerable funds to continue developing and improving their location in Epsom. They offer a significantly broad portfolio to cater to their target audiences requirements and place a strong emphasis in continued delivery of earning and Development of their staff. Your new role You will be managing a team of 8 Advisors and this team will provide a full customer facing support function for the organisation, 3,000 in total. Your team will support customers with a variety of issues including personal finance, health, welfare, housing and travel, manage the team rota, provide email, phone and live chat support functions, provide front line application and technical support. You will be responsible for the recruitment, training and performance of the team and take full responsibly of the day-to day operations within the team. This team provides a "One-Stop Shop" for all queries and ensure that support is provide

Your new company An award-winning, UK-based organisation with a long-history of delivering exceptional results. They are highly specialised in what they do and are spending considerable funds to continue developing and improving their location in Epsom. They offer a significantly broad portfolio to cater to their target audiences requirements and place a strong emphasis in continued delivery of

Your new company Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development. Your new role T is position is the face of the business for customers - you will work closely with them providing support and guidance on the products that the company has to offer, dealing with any and all queries that may arise on customer accounts and support them in making any changes to this whatsoever. You will have a thorough understanding of the products available, and you will work within a strict FCA framework when discussing these with customers. This direct customer contacts will be paired equally with an administrative support function, giving you the opportunity to get further into the details and ensuring that the back office function operates smoothly. You will prepare and issue corresponde

Your new company Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development. Your new role T