Hays are working exclusively with a Kent-based home care company rated ‘Good' by CQC to recruit a new Care Supervisor. The Care Supervisor will support customers to enjoy the best quality of life that they can in the comfort of their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role. Key Responsibility Develop and supervise a team of care workers to provide high quality care that is safe, effective and responsive to each customer's needs and preferences. Support each customer to live their life the way that they choose as far as they are able. Respect customers' choices and promote their dignity and privacy at all times. Duties * Prior to each service commencing, you will carry out with customers an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment. * Create and agree a written individually tailored plan of care and support that respects the customer's wishes and promotes their dignity and priva

Hays are working exclusively with a Kent-based home care company rated ‘Good' by CQC to recruit a new Care Supervisor. The Care Supervisor will support customers to enjoy the best quality of life that they can in the comfort of their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role. Key Responsibility

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y u will build up your knowledge of the requirements of each of these accounts, proactively monitoring orders that are sent via courier, providing clients with advice on couriers' use and best delivery methods, quickly resolve delivery queries from clients, as well as implement corrective measures to ensure that duplication is avoided. You'll work closely with the accounts, sales and finance teams internally, keep client information accurate and up to date on the CRM system and contribute to the development of these systems. You will gain a full understanding of the services that the company can provide and leverage that knowledge to discuss products with customers. What you'll need to succe

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y