Hybrid working with office base in Sevenoaks. 37 hours per week. About this role As a resident involvement officer, you'll be ensuring the residents' voice is at the heart of our decision-making and helping to drive service improvement. We need someone exceptionally well-organised to keep a busy programme of activities and events on track, and who is confident with data and reporting. You m y not have experience directly in the housing sector, but we'll need someone who understands working within regulatory frameworks. Skills in customer or volunteer engagement are important, and you'll also be interested in the wider political landscape and understand the current issues affecting social housing. You'll be overseeing a range of involvement activities such as running discussion groups, facilitating meetings, and working with involved groups of residents to review our services and policies. You'll also support our resident scrutiny panel to analyse our performance information and carry out reviews of service areas. As well as working with residents, you'll be building re

Hybrid working with office base in Sevenoaks. 37 hours per week. About this role As a resident involvement officer, you'll be ensuring the residents' voice is at the heart of our decision-making and helping to drive service improvement. We need someone exceptionally well-organised to keep a busy programme of activities and events on track, and who is confident with data and reporting. You m