Your new company A rare and exciting opportunity is available working for a blue-chip FMCG powerhouse in Hammersmith for a Customer Excellence Manager on a permanent basis. This role sits in a highly successful team and is a key role to manage contact centre outsourced vendor partners, change and project management with a significant number of stakeholder management. The business are known for t eir innovative approach and are focussed on transforming the industry they're in. This role is based in Hammersmith and has hybrid working 2 days a week in the office. Your new role This role sits within the Customer Service Centre for the UK covering the UK market, you will be responsible for the definition and implementation of operational excellence working with the B2C team for the deployment of business as usual activities, but also the development and implementation of management strategy and performance improvements, commercial-actives and projects deployment. You will be responsible for defining a strategy to track vendor performance, key metrics and tracking tools, KPIs and driv

Your new company A rare and exciting opportunity is available working for a blue-chip FMCG powerhouse in Hammersmith for a Customer Excellence Manager on a permanent basis. This role sits in a highly successful team and is a key role to manage contact centre outsourced vendor partners, change and project management with a significant number of stakeholder management. The business are known for t

Mandarin speaking Summer Temporary Role You will need to train in the office in London (Near Liverpool street) for the first 3 days. After this point you will be able to work from home and only have to attend the office in London 1 day per month. £12.00 per hour + Holiday pay Our prestigious client is seeking a fluent Mandarin speaker to provide support on their customer service calls, starting in May and lasting until mid-September. Monday to Friday role This presents a fantastic opportunity for students to not only earn money, but also gain invaluable experience to enhance their CV. Join our prestigious client's team and seize this opportunity to make a meaningful impact while developing valuable skills! * Serve as the main point of contact, providing expert advice. * Drafting and reviewing agreements, processing applications * Handle inquiries, complaints, in a prompt and professional manner, resolving issues to ensure satisfaction. * Monitor the live chat function * Responding to emails from clients regarding booking enquiries Qualifications:

Mandarin speaking Summer Temporary Role You will need to train in the office in London (Near Liverpool street) for the first 3 days. After this point you will be able to work from home and only have to attend the office in London 1 day per month. £12.00 per hour + Holiday pay Our prestigious client is seeking a fluent Mandarin speaker to provide support on their customer service calls,

Student Summer Temporary work (Hybrid working with two days per week in their office in Finsbury Circus) £13.00 per hour. Our prestigious client is seeking individuals to provide support on their customer service calls, starting in May (Around 13th May) and lasting until mid-September. This presents a fantastic opportunity for students to not only earn money, but also gain invaluable exp rience to enhance their CV. Join our prestigious client's team and seize this opportunity to make a meaningful impact while developing valuable skills! We are looking for individuals to join our clients vibrant and fast-paced team. * Serve as the main point of contact, providing expert advice. * Drafting and reviewing agreements, processing applications * Handle inquiries, complaints, in a prompt and professional manner, resolving issues to ensure satisfaction. * Monitor the live chat function * Responding to emails from clients regarding booking enquiries Desired Skills * Excellent communication skills, both written and verbal, with the ability to build rapport with

Student Summer Temporary work (Hybrid working with two days per week in their office in Finsbury Circus) £13.00 per hour. Our prestigious client is seeking individuals to provide support on their customer service calls, starting in May (Around 13th May) and lasting until mid-September. This presents a fantastic opportunity for students to not only earn money, but also gain invaluable exp

Student Summer Temporary Role - (Hybrid Available) Moorgate/CityofLondon Student Summer Temporary work (Hybrid working with two days per week in their office in Moorgate) £12.00 per hour Our prestigious client is seeking individuals to provide support on their customer service calls, starting in May and lasting until mid-September. Monday to Friday role This presents a fantastic opp rtunity for students to not only earn money, but also gain invaluable experience to enhance their CV. Join our prestigious client's team and seize this opportunity to make a meaningful impact while developing valuable skills! We are looking for individuals to join our clients vibrant and fast-paced team. * Serve as the main point of contact, providing expert advice. * Drafting and reviewing agreements, processing applications * Handle inquiries, complaints, in a prompt and professional manner, resolving issues to ensure satisfaction. * Monitor the live chat function * Responding to emails from clients regarding booking enquiries Qualifications: * Excellent communicat

Student Summer Temporary Role - (Hybrid Available) Moorgate/CityofLondon Student Summer Temporary work (Hybrid working with two days per week in their office in Moorgate) £12.00 per hour Our prestigious client is seeking individuals to provide support on their customer service calls, starting in May and lasting until mid-September. Monday to Friday role This presents a fantastic opp