We are lookig for a Housing Officer to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section.

PURPOSE OF THE JOB:

Manage a portfolio of properties within the designated area. This role involves working from home with daily travel to provide direct support and management to the Service Users.

DUTIES AND RESPONSIBILITIES

* Supporting the Service User (SU)
* Manage a caseload of Service Users.
* Attend dispersal and conduct induction of SU into property.
* Sign-post as necessary to support agencies, social workers, support team etc.
* Conduct visits and report any incidents, SU issues, absconders etc.
* Ensure SU's are Moved On when requested by KCC.
* Ensure that health and safety of SU's are maintained at all times.
* Managing a property portfolio
* Conduct inspections and report defects as required.
* Ensure all items within property are replaced /repaired as required in line with inventory procedure.
* Prepare property for re-occupation after SU's move on within the given timescales.
* Ensure terminated properties are effectively prepared for hand back to landlord.
* Effect minor property repairs if necessary.
* Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
* Ensure stores are maintained in line with purchasing procedure.
* Communication and Liaison
* Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls).
* Ensure all records are maintained and kept up-to-date according to company policies and procedures.
* Ensure appropriate property certification documentation is produced and recorded.
* Liaise closely with SU's, line manager, team members and other staff.

Assist in the local stakeholder involvement process by attending meetings as required.

Personal Qualities:

* Ability to remain calm and in control under pressure
* Good communication and interpersonal skills
* High degree of initiative
* Comfortable with adherence to the rules of the operation
* Good general standard of health
* Flexible/Adaptable
* Smart professional presentation
* Ability to carry out basic maintenance

To find out more and to be considered for this role, please apply with your current CV.