Burtons Group of Companies

Job Title: Service & Repair Centre Coordinator Reporting To: Service & Repair Centre Team Lead The Role As a Service & Repair Centre Coordinator, you’ll be integral to our day-to-day operations. You’ll keep repair activities running efficiently, support customers, and make sure equipment flows through the repair process efficiently and accurately. You’ll work closely with our T chnicians and wider Internal Teams, helping to create a service experience that is organised, responsive, and authentically customer-focused. If you enjoy variety, problem-solving, and being the person who keeps everything on course, this role offers a lively and rewarding environment. Customer Interaction  Be the first point of contact for customer enquiries, offering clear updates and friendly, professional support throughout the repair journey.  Update customer FM portals where needed and ensure communication is timely, accurate, and easy to understand.  Build positive relationships by proactively engaging with customers about their service, and or, repair ensuring th

Job Title: Service & Repair Centre Coordinator Reporting To: Service & Repair Centre Team Lead The Role As a Service & Repair Centre Coordinator, you’ll be integral to our day-to-day operations. You’ll keep repair activities running efficiently, support customers, and make sure equipment flows through the repair process efficiently and accurately. You’ll work closely with our T