Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered.  Please be advised applications made without providing a cover letter will not be accepted.

About the role

We are looking for a detail-oriented and proactive Assessment Officer to join our Assessment Team in the newly designed Student and Academic Services (SAS) Directorate. In this role, you will provide specialist support for the day-to-day delivery of assessment activities, including assessment data collection, Examination Boards, formal examinations, and the production of certificates and transcripts (HEARs), working across teams within the University and with our external partners.

You will play a key part in ensuring that assessment processes run smoothly, efficiently, and in line with regulatory requirements and deadlines. Working closely with colleagues, you'll help maintain high standards of service, accuracy, and professionalism in everything you do.

If you're highly organised, confident working with complex systems, and keen to contribute to a team that supports student success through excellent service delivery, we would love to hear from you.

Who are we looking for?

We are looking for a proactive and detail-oriented individual with experience coordinating large-scale processes and providing advice on regulatory matters. You will have excellent organisational, communication, and problem-solving skills, with the ability to manage multiple priorities and meet tight deadlines.

Experience using student records systems or similar databases is essential, along with a strong customer service ethos and the ability to build effective working relationships with colleagues and stakeholders. You will bring a flexible, solution-focused approach and demonstrate sound judgement, integrity, and a commitment to continuous improvement.

A minimum of GCSE English and Maths (A or C or equivalent) is required. Experience in the Higher Education sector, a relevant degree or qualification, or professional membership (e.g. AHEP) would be an advantage.

How will you work

Flexible and connected (Professional Services) Campus attendance will vary on a day-to-day basis and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus; but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

We are committed to supporting flexible working where possible, and we encourage a healthy work-life balance. At the same time, we aim to ensure that business needs and service expectations are met, and that we maintain a strong collaborative culture across the team.

How to apply

Start date for applications:                  07/07/2025
Closing date for applications:             23/07/2025
Interviews are to be held:                   w/c 28th July and w/c 4th August

If you require further information regarding the post please feel free to contact Jacqui Ellis via email: jacqui.ellis@canterbury.ac.uk (strictly no agencies, thank you) quoting the role title Assessment Officer REQ05676.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University redeployment pool. No agencies, thank you.