Background of department/role

This is an exciting opportunity to join the Library Operations team within the Student Life and Library Services department as a Library Adviser at Augustine House, Canterbury.

You will be based in an academic library surrounded by supportive colleagues, offering a range of services, managing differing formats of resources and promoting the variety of learning spaces to support a variety of needs.

As a Library Adviser you will play a key role in providing high quality customer service and support for students, staff and members of the public. On a daily basis you will give advice, in person and via our communication channels, in the use of all facilities and service. You will need to have excellent interpersonal and communication skills coupled with well-developed problem-solving skills. You will be involved in delivering library orientation activities and attending open days.

You will ensure that the stock is maintained to a high standard and be involved in shelving, stock disposal and support stock projects.

You will have excellent customer service skills and an enthusiasm for library services. You will require excellent IT skills and be involved in the marketing of the service delivering awareness and UX activities as well as contributing to the content creation for the library website. You will have experience of working in a library, information environment or customer focused environment.

In your covering letter you must be able to evidence that you meet all the essential criteria with examples of how you have met the required skills and evidence of the desirable requirements would also be advantageous.

How will you work?

This is a front-facing service role, classed as an Essential Campus Specialist, therefore staff are expected to be wholly campus based due to their specialist nature or the need to provide in person services.

Shift patterns are organised over a two-week rota.


How to apply

Start date for applications: 17th of July 2025
Closing date for applications: 4th of August 2025
Interviews are to be held: w/c 11/08/25

If you require further information regarding the post please feel free to contact Julie Rees, julie.rees@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number JOB REQ05627

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.