Are you a qualified Careers Adviser looking for a new challenge? If so, we would love to hear from you! We are currently looking to recruit an enthusiastic, highly motivated, client centered individual to join our Virtual Careers Adviser team, based in our contact centre in Ashford (hybrid working will also be considered with min. 2 days in Ashford per week). We are looking for someone w o is confident communicating with others and identifying customer needs. You will also need to hold an IAG qualification at Level 4 or above. Experience of working in a contact centre/customer service environment is desirable but not essential as training will be given. Main Responsibilities - Respond effectively to telephone calls, and emails/web-chat enquiries in a timely fashion, ensuring that the National Careers Service is fully explained, and customers are supported to a high standard. - To obtain and verify client information and eligibility, ensuring all administrative processes are accurately completed in accordance with policy and procedure. - Deliver clear and unbia

Are you a qualified Careers Adviser looking for a new challenge? If so, we would love to hear from you! We are currently looking to recruit an enthusiastic, highly motivated, client centered individual to join our Virtual Careers Adviser team, based in our contact centre in Ashford (hybrid working will also be considered with min. 2 days in Ashford per week). We are looking for someone w

We are looking for Trainee Virtual Careers Advisers to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week). To apply for this role, no direct experience is necessary, although experience of working in a contact centre or customer service environment is desirable Full training and support will be provided. Main Responsibilities: - Respond effectively to telephone calls, and emails/web-chat enquiries in a timely fashion, ensuring that the National Careers Service is fully explained, and customers are supported to a high standard. - To obtain and verify client information and eligibility, ensuring all administrative processes are accurately completed in accordance with policy and procedure. - Deliver clear and unbiased first-line information and advice to customers, including information about the service in their local area, and access to appointments. - Accurately assess the need for and deliver or arrange a full careers informat

We are looking for Trainee Virtual Careers Advisers to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week). To apply for this role, no direct experience is necessary, although experience of working in a contact centre or customer service environment is desirable

Office Manager/Executive Assistant Full time, permanent position Salary: £28k Office based with flexible working options We are looking for an experienced administrator to join our team who is confident working with numbers, is highly organised and seeking a role that makes a real difference. This position is key to KCF’s core business and you would be an integral part of getting much nee ed grants to worthy causes all over Kent. Office duties involve ordering stationery, kitchen supplies, managing office contracts, reception duties and providing some governance support to the Chief Exec and Director of Operations. Finance duties include preparing and processing grant payments and processing invoices. This is a full-time position based at our offices in Smeeth near Ashford but flexible working options can be discussed. Applications should be in the form of an up-to-date CV and covering letter outlining how you meet the person specification for this role to sarah@kentcf.org.uk. The closing date for applications is 5pm on Tuesday 30th April. Interviews will be held

Office Manager/Executive Assistant Full time, permanent position Salary: £28k Office based with flexible working options We are looking for an experienced administrator to join our team who is confident working with numbers, is highly organised and seeking a role that makes a real difference. This position is key to KCF’s core business and you would be an integral part of getting much nee

Location: Home-based with occasional travel to Ashford, Kent Contract: Permanent, Part-Time (up to 18 hours per week) Are you passionate about supporting a team of people who help individuals turn their life around? Do you enjoy interacting with individuals and working as part of a team in a fast-paced environment? If so, we’d love to hear from you! The National Careers Service provides fre , professional careers information, advice and guidance to help individuals move forward with their careers and is delivered by CXK across the south-east region. We are looking for highly motivated, target driven individuals with strong communication skills together with previous contact centre and/or customer service experience. Strong IT skills, including experience of databases is essential. This is a flexible home-based opportunity, however, candidates will be required to attend meetings in Ashford, Kent when required. Shifts are available on weekdays until 8pm and between 10am and 5pm on Saturdays. They can be flexible within these time periods. Main Responsibilities: - H

Location: Home-based with occasional travel to Ashford, Kent Contract: Permanent, Part-Time (up to 18 hours per week) Are you passionate about supporting a team of people who help individuals turn their life around? Do you enjoy interacting with individuals and working as part of a team in a fast-paced environment? If so, we’d love to hear from you! The National Careers Service provides fre