Call Centre - Senior Agent £28,000 Gravesend Working within call centre you will have primary responsibility for managing the day-to-day operations. Main Purpose of the role: * Assisting in the leading a team of Customer Service agents * Help lead and develop teams to exceed customers expectations * Assist with reports * Assist in upselling the team Knowledge Skills Required: * Experience working in a call centre environment. * Understanding of training & coaching techniques Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who

Call Centre - Senior Agent £28,000 Gravesend Working within call centre you will have primary responsibility for managing the day-to-day operations. Main Purpose of the role: * Assisting in the leading a team of Customer Service agents * Help lead and develop teams to exceed customers expectations * Assist with reports * Assist in upselling the team Knowledge

Contact Centre Quality and Compliance Executive Our client a leading UK supplier to homes and businesses based in Thurrock is seeking a Quality and Compliance Executive to join their team. Monday to Friday Salary: £28,000 Core Responsibilities: * Monitor, coach, and grade Customer Service agent's interactions with customers. * Design and deliver training aligned with company exp ctations. * Drive the quality, Improve customer experience and identify opportunities for enhancement * Identify skill needs and gaps and recommend appropriate coaching Skills & Experience: * Excellent communication and time management skills. * Experience in quality monitoring and compliance * Ability to influence and drive process improvements. * Proactive and adaptable with a passion for quality and training. Apply now to join our dynamic team and make a difference! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recr

Contact Centre Quality and Compliance Executive Our client a leading UK supplier to homes and businesses based in Thurrock is seeking a Quality and Compliance Executive to join their team. Monday to Friday Salary: £28,000 Core Responsibilities: * Monitor, coach, and grade Customer Service agent's interactions with customers. * Design and deliver training aligned with company exp

Customer Service Advisor Our busy client based in Gravesend is looking for an extroverted individual with strong customer service skills. Salary- £22,000 with performance related yearly bonus and regular salary reviews Full Time Permanent Hours- Monday to Friday, 8:30am to 5:30pm (No Weekends) Location- Gravesend Key Responsibilities Include - * Providing customer support, nswering queries and managing complaints. * Up-selling items/ products/ services. If this role is of interest, please APPLY NOW for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can onl

Customer Service Advisor Our busy client based in Gravesend is looking for an extroverted individual with strong customer service skills. Salary- £22,000 with performance related yearly bonus and regular salary reviews Full Time Permanent Hours- Monday to Friday, 8:30am to 5:30pm (No Weekends) Location- Gravesend Key Responsibilities Include - * Providing customer support,

Do you want to get out of Retail/Hospitality? We have a Fantastic opportunity working for our client based near Greenhithe who are looking for Customer Service Advisors to join their growing team. Hours= Mon to Fri 8:30am to 5:30pm (No Weekends!) Salary= £21,700 plus £1500 a year bonus. Duties include * Take ownership for, and resolve all customer enquires in line with the depa tment service targets, aiming to resolve issues at first point of contact. * Actively promote business service offerings and alternative solutions to customers where appropriate * Ensure written communication is processed in line with agreed standards and targets as defined by the management team. * Closely liaise with appropriate departments/field based team in order to resolve customer issues promptly, courteously and in a helpful manner. Keeping the customer informed on progress made. * Provide exceptional levels of service to all customers (internal and external) on a consistent basis * Ensure internal databases are updated accurately and regularly, inclusive of any relevant do

Do you want to get out of Retail/Hospitality? We have a Fantastic opportunity working for our client based near Greenhithe who are looking for Customer Service Advisors to join their growing team. Hours= Mon to Fri 8:30am to 5:30pm (No Weekends!) Salary= £21,700 plus £1500 a year bonus. Duties include * Take ownership for, and resolve all customer enquires in line with the depa