Location: Home-based with occasional travel to Ashford, Kent Contract: Permanent, Part-Time (up to 18 hours per week) Are you passionate about supporting a team of people who help individuals turn their life around? Do you enjoy interacting with individuals and working as part of a team in a fast-paced environment? If so, we’d love to hear from you! The National Careers Service provides fre , professional careers information, advice and guidance to help individuals move forward with their careers and is delivered by CXK across the south-east region. We are looking for highly motivated, target driven individuals with strong communication skills together with previous contact centre and/or customer service experience. Strong IT skills, including experience of databases is essential. This is a flexible home-based opportunity, however, candidates will be required to attend meetings in Ashford, Kent when required. Shifts are available on weekdays until 8pm and between 10am and 5pm on Saturdays. They can be flexible within these time periods. Main Responsibilities: - H

Location: Home-based with occasional travel to Ashford, Kent Contract: Permanent, Part-Time (up to 18 hours per week) Are you passionate about supporting a team of people who help individuals turn their life around? Do you enjoy interacting with individuals and working as part of a team in a fast-paced environment? If so, we’d love to hear from you! The National Careers Service provides fre

Are you passionate about helping people find safe and comfortable homes? Do you have strong and interpersonal skills? We have an exciting opportunity for you to join our team as a Housing Officer! About Us We are working with a reputable housing agency dedicated to providing affordable and quality housing solutions to individuals and families in our community. We believe that everyone deserves a place to call home, and we are committed to making this a reality. Job Description As a Housing Officer, you will play a crucial role in assisting individuals and families in finding suitable housing options. Your responsibilities will include: * Conducting assessments and interviews to understand the housing needs of prospective tenants * Researching available housing options and matching them with the needs and preferences of the applicants * Facilitating the application process, including collecting necessary documents and conducting background checks * Liaising with landlords and property owners to negotiate rental agreements and lease terms * Conducting property inspec

Are you passionate about helping people find safe and comfortable homes? Do you have strong and interpersonal skills? We have an exciting opportunity for you to join our team as a Housing Officer! About Us We are working with a reputable housing agency dedicated to providing affordable and quality housing solutions to individuals and families in our community. We believe that everyone deserves

Your new company Neighbourhood Housing Officer – Temp contract until March 2024 The purpose of this role is; to provide a comprehensive customer-focused neighbourhood housing service, supporting the Neighbourhood Services Manager and Neighbourhood Housing Managers in providing services to tenants and neighbourhoods. It will be your responsibility to ensure properties and estates are well mana ed and maintained, ensuring high levels of customer satisfaction with Neighbourhood Services. Your new role •The tenancy and estate management of general need properties including the day to day management of a defined number of properties. •Ensure the effective management of empty properties by implementing pre-void inspections and new tenant sign ups within target timescales. •Undertake home visits and interviews to advise and resolve housing management issues, including tenancy issues or breaches of tenancy. • Actively work with other agencies, both voluntary and statutory to provide added value to the service. •Undertake tenancy audits in accordance with KPI's each ye

Your new company Neighbourhood Housing Officer – Temp contract until March 2024 The purpose of this role is; to provide a comprehensive customer-focused neighbourhood housing service, supporting the Neighbourhood Services Manager and Neighbourhood Housing Managers in providing services to tenants and neighbourhoods. It will be your responsibility to ensure properties and estates are well mana

Our lovely client School in the Sevenoaks area in Kent, is looking for experienced SEN Teachers with QTS to teach their students. You must have experience as a class teacher, ideally experience teaching children with SEN needs. * Your new role This role is on a long term basis and starts in January with the option to go perm. * What you'll need to succeed A PGCE or other teaching qu lification is essential, with other qualifications relating to Special Educational Needs an advantage. All applicants will be subject to a full DBS check before any roles can be finalised unless on the update service. All schools working with Hays Education are committed to safeguarding and promoting the welfare and safety of children and young people and expects all staff to share this commitment. Hays Education will need to obtain suitable working references in relation to your reliability, professionalism and ability to perform this job. All applicants will be subject to full vetting in line with DFE guidelines to confirm suitability to work with children. For more information p

Our lovely client School in the Sevenoaks area in Kent, is looking for experienced SEN Teachers with QTS to teach their students. You must have experience as a class teacher, ideally experience teaching children with SEN needs. * Your new role This role is on a long term basis and starts in January with the option to go perm. * What you'll need to succeed A PGCE or other teaching qu

Are you passionate about Resident Involvement and committed to making a difference in social housing? Hays, on behalf of a well known Housing Association are looking for an experienced Resident Involvement Manager to lead the implementation of their Resident Involvement Strategy. You'll be ensuring the residents' voice is at the heart of their decision-making and leading a small resident involveme t team to drive service improvement. We need someone who will lead a range of involvement activities such as discussion groups, working with involved groups of residents to review our services and policies and working with our active scrutiny panel to analyse our performance information and carry out reviews of service areas. It's essential to have resident involvement and line management experience. You'll understand the regulatory framework we work in and be interested in the wider political landscape and understand the current issues affecting social housing. As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident

Are you passionate about Resident Involvement and committed to making a difference in social housing? Hays, on behalf of a well known Housing Association are looking for an experienced Resident Involvement Manager to lead the implementation of their Resident Involvement Strategy. You'll be ensuring the residents' voice is at the heart of their decision-making and leading a small resident involveme

Tenancy Support Officer Sevenoaks Hybrid - 2 days in office £18 per hour Must be able to drive ASAP The knowledge, skills and experience we are looking for * Awareness of current issues, legislation and best practice in relation to housing and estate management. * Experience of delivering a positive customer-focused service * Proven communication, interpersonal and written skill adaptable to all audiences * Proven track record of being solution focused and confident in Microsoft packages and learning bespoke customer record management systems. * Proven experience to deliver excellent performance against set standards and achieve a high level of customer service. * Determined and persistent to achieve positive outcomes in difficult circumstances. * Experience of working in a pressured environment to achieve excellent outcomes. * Proven ability to take ownership of challenging and difficult conversations with customers, colleagues and stakeholders. * Proven delivery of work on time to a good standard when working under pressure in demanding cases and duri

Tenancy Support Officer Sevenoaks Hybrid - 2 days in office £18 per hour Must be able to drive ASAP The knowledge, skills and experience we are looking for * Awareness of current issues, legislation and best practice in relation to housing and estate management. * Experience of delivering a positive customer-focused service * Proven communication, interpersonal and written skill

Your new company We are looking for an experienced Neighbourhood Housing Officer, to join our skilled and friendly team. You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will work closely with tenants to ensure they can sustain their tenancies and maintain their homes to a good standard to fulfil our homeowner statutory obligations for compliance, and to meet Decent Homes Standards. You will use relevant tools, interventions and tenancy enforcement action, where necessary, to manage tenancy breaches, or anti-social behaviour. You will work with tenants to develop cohesive communities and areas where people want to and are proud to live. You will work in partnership with other agencies and third parties to support tenants who may have complex needs or a number of vulnerabilities. You should be experienced in recognising and taking action in relation to any Domestic Abuse or Safeguarding concerns. You should have experience of and be confident to have challenging or difficult conversa

Your new company We are looking for an experienced Neighbourhood Housing Officer, to join our skilled and friendly team. You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will work closely with tenants to ensure they can sustain their tenancies and maintain their homes to a good standard to fulfil

We are looking for an experienced Welfare Benefits Advisor on a temporary basis to provide first line support, information and guidance to individual residents to help them maximise their incomes, manage debts, budget, access online services and help sustain tenancies. Full time 37 hours per week Mon-Fri Hybrid – 2 days per week office based. Who we are looking for •Current knowledge f Welfare Benefits, tenancy sustainment and social housing •Proven knowledge of issues relating to debt and financial inclusion •Working knowledge of Microsoft 365 (Teams, Sharepoint, Excel, Word) •Confident in learning and using house systems. •Excellent customer service •Work flexibly and manage the demands of a busy office Your responsibilities •Provide support, information and advice to individual residents to enable them to maximise their incomes, manage debts, budget, access on-line services and help sustain tenancies. •Manage a caseload of clients referred for welfare benefits advice and support, ensuring high standards of support planning, accurate performan

We are looking for an experienced Welfare Benefits Advisor on a temporary basis to provide first line support, information and guidance to individual residents to help them maximise their incomes, manage debts, budget, access online services and help sustain tenancies. Full time 37 hours per week Mon-Fri Hybrid – 2 days per week office based. Who we are looking for •Current knowledge

Cover Supervisor Are you looking for a rewarding role in education that allows you to support and inspire students in their learning journey? We are seeking a reliable and adaptable Teaching Cover Supervisor to join our school and contribute to the seamless continuation of learning in the absence of regular teachers. You will be working for Hays Education and be part of an industry-leading agency. We recruit to over 80% of schools in the region. We offer a wide range of staffing solutions to local secondary schools, including ad-hoc day-to-day supply, long-term cover and permanent appointments. Cover Supervisor and Supply Teachers play a crucial role in supporting schools during critical periods by offering specialised subject cover or general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent teaching opportunities. Role and Responsibilities: * Supervise and manage classrooms in the absence of teachers, ensuring a safe and conducive learning env

Cover Supervisor Are you looking for a rewarding role in education that allows you to support and inspire students in their learning journey? We are seeking a reliable and adaptable Teaching Cover Supervisor to join our school and contribute to the seamless continuation of learning in the absence of regular teachers. You will be working for Hays Education and be part of an industry-leading

Tenancy Services Officer (housing officer) Length of assignment: End of January 2024 Hourly rate: £18.63 Hybrid – Attend the office in Sevenoaks 2 days per week Interviews to begin w/c 30th October Purpose of the role: Enabling people to hold sustainable tenancies and creating places where people want to live We are looking to speak to applicants who have an existing awareness of cu rent issues, legislation and best practice in relation to housing and estate management. What you'll need to succeed •Awareness of current issues, legislation and best practice in relation to housing and estate management. •Experience of delivering a positive customer-focused service. •Proven track record of being solution focused and confident in Microsoft packages and learning bespoke customer record management systems. •Experience of working in a pressured environment to achieve excellent outcomes. Your new role •Manage tenancies across all tenures to provide excellent tailored services that sustain tenancies and make best use of our homes. •Build safe communit

Tenancy Services Officer (housing officer) Length of assignment: End of January 2024 Hourly rate: £18.63 Hybrid – Attend the office in Sevenoaks 2 days per week Interviews to begin w/c 30th October Purpose of the role: Enabling people to hold sustainable tenancies and creating places where people want to live We are looking to speak to applicants who have an existing awareness of cu

Your new company Hays Recruitment are working with a well-known Housing Association to support recruiting for a Welfare Benefits Advisor for a 12-month fixed-term contract. Your main responsibility will be to provide first line support, information, and advice to individual residents to enable them to maximise their incomes, manage debts, budget, access on-line services and help sustain tenancie . You will receive, assess and triage referrals as a single point of contact for all Communities team services. Working with the Communities Team, you will provide a high standard of Welfare Benefits advice to individual residents, to enable them to maximise their incomes and provide support to manage debts, budget, access online services. You will manage a caseload of residents referred for welfare benefits advice and support, ensuring high standards of support planning and positive outcomes to help to sustain tenancies. You will refer and support residents to access external services and promote ways for residents to independently manage their tenant and access welfare support.

Your new company Hays Recruitment are working with a well-known Housing Association to support recruiting for a Welfare Benefits Advisor for a 12-month fixed-term contract. Your main responsibility will be to provide first line support, information, and advice to individual residents to enable them to maximise their incomes, manage debts, budget, access on-line services and help sustain tenancie

Your new company Our public sector client is recruiting a Learning & Development Partner to support the growth of their people through a period of organisational growth and government-led regulatory changes. Your new role You will design and develop engaging and effective learning programs, including instructor-led training, e-learning modules, workshops and other learning interventions. Ev luate the effectiveness of learning programs through assessments, feedback and metrics analysis. Stay abreast of industry trends and best practices in learning and development to continuously improve our programs and processes. Collaborate with internal stakeholders to support talent management initiatives, including performance management, succession planning and leadership development. Support the Head of People and Organisational Development in embedding the vision for the shape of learning and development along with collaborating with the leadership team and the HR Business Partners on organisational development. What you\'ll need to succeed You will have experience of creating a lea

Your new company Our public sector client is recruiting a Learning & Development Partner to support the growth of their people through a period of organisational growth and government-led regulatory changes. Your new role You will design and develop engaging and effective learning programs, including instructor-led training, e-learning modules, workshops and other learning interventions. Ev

We are seeking a Tenancy Sustainment Officer responsible for managing Tenancy Sustainment Plans and working with vulnerable Customers who require additional support both from internal services and external partners to help to sustain tenancies. To be successful in this role, you'll need to have excellent communication and customer service skills, as well as lots of compassion. You'll have some k owledge of adult safeguarding and child protection protocols, welfare benefits, and providing support to vulnerable individuals and be able to work in partnership with external agencies such as local authorities, Social Care Services, Mental Health Services and the DWP to get the right help for residents who are struggling to manage their tenancies. The successful candidate will also need a clean driving licence and the use of a car. Your new employer is passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Their vision is to deliver places to live and space to grow for our current and future residents. The

We are seeking a Tenancy Sustainment Officer responsible for managing Tenancy Sustainment Plans and working with vulnerable Customers who require additional support both from internal services and external partners to help to sustain tenancies. To be successful in this role, you'll need to have excellent communication and customer service skills, as well as lots of compassion. You'll have some k

We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing from all angles and be confident in your decision-making. An excellent communicator, you'll be comfortable talking to our customers and providing them with written responses. This will be a busy and challenging role; you'll need to be flexible and able to handle multiple cases. We'll also expect you to have excellent IT skills and be enthusiastic about using in-house systems to record contact and outcomes. If you enjoy a challenge, like working in an energetic, fast-paced environment and are passionate about excellent customer service, we'd love to hear from you. Full time: 37hours Place of work: Hybrid (office based in Sevenoaks). The expectation regarding hybrid working is that

We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing

Tenancy Support Officer Sevenoaks Monday - Friday £12.27 per hour Must be able to drive ASAP Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies. Responsibilities * Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes: * undertaking assessments and arranging for minor adaptations * providing a resettlement service * advising and supporting clients to maximise their income * supporting clients to seek specialist advice and help where needed. * Help customers to understand their responsibilities as tenants and how to sustain their tenancy. * Achieve positive outcomes for customers by collaborating with key stakeholders and partner agencies. * Achieve positive outcomes in the management of empty homes, arrears and community safety through collaboration with colleagues. * Achieve positive outcomes for a diverse range of vulnerable customers by ensuring their care and support needs are me

Tenancy Support Officer Sevenoaks Monday - Friday £12.27 per hour Must be able to drive ASAP Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies. Responsibilities * Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes: