Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Fixed term for up to 12 months Maternity Cover

Background of department/role

An excellent opportunity to join our supportive Financial Support Team, playing a key role in helping students overcome financial barriers through the delivery of a fair, accessible, and compassionate financial support service.

As a Financial Support Administrator, you will play a key role in the administration, assessment, and distribution of the University's discretionary hardship funds, ensuring applications are processed fairly, equitably, and accurately in accordance with established policies and procedures. Through the effective delivery of financial support, you will help students overcome financial challenges, remain engaged with their studies, and achieve their academic goals.

To be successful in this role, you will be a highly organised and detail-focused administrator with excellent interpersonal and communication skills. You will be confident working with systems, databases, and financial information, while maintaining accuracy and confidentiality at all times

You will have experience of administering processes and maintaining accurate records in a busy environment, together with strong organisational skills and the ability to manage competing priorities. You will be comfortable communicating with students from a wide range of backgrounds and able to provide sensitive and professional support when discussing financial matters.

You will be GCSE educated (or equivalent) and be proficient in Microsoft Office applications, particularly Excel, and able to work both independently and collaboratively as part of a supportive team. Experience of handling sensitive information and exercising sound judgement is essential.

How will you work?

We are committed to supporting flexible methods of working wherever possible and this role is Flexible and connected (Professional Services).

Campus attendance will vary on a day-to-day basis and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus; but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

How to apply

Start date for applications: 11th August 2026
Closing date for applications: 30th August 2026
Interviews are to be held: TBC

If you require further information regarding the post please feel free to contact Georgina Hamilton-Hopkins, Georgina.hamilton-hopkins@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ06350.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.